Version 1
Effective date: 4 September 2025 | Last update: 4 September 2025
1. Introduction
This Privacy Policy ("Policy") explains how we collect, use, share, and protect personal information when you play Jamsesh games or use any of our services. "Personal information" is any information that relates to and is capable of being used to identify you, and includes any user-generated content ("UGC") that you create on Jamsesh. This Policy applies to all players of our games and services.
Jamsesh Limited is a company based in the UK.
If you are under 18 years old, you can take a look at how we handle your personal information in Section 9.2.
2. What We Collect
Type of information | Description |
|---|---|
Account information | Identifying details in relation to the account that you create when you play any of our games, such as full name, username, email address, password, profile details, date of birth. |
Gameplay data | Scores, progress, achievements, and in-game preferences; game session info, levels played or created, time spent, preferences, crash reports. |
Device information | Hardware identifiers, operating system, VR headset type, crash reports, performance logs. |
Payment Information | If applicable, billing details and purchase history (processed securely via third-party payment providers). |
Support requests and surveys | Messages or inquiries you send to us (e.g., via customer support or feedback forms); details you share when leaving feedback or responding to research or surveys. |
UGC | Any content you generate, develop or upload (like player-created content, player performances, text / chat, voice recordings, images, audio, video, game mods, avatars, messages). |
Third party information | If you link a third-party account (e.g., Steam, Discord), we receive data permitted under that platform's policy |
3. How We Use Your Information
Use Case | Description |
|---|---|
Provide and improve our games and services | Deliver gameplay experiences, manage accounts, provide customer support, and enhance our games based on user feedback and data. |
Personalise experiences | Customise content, recommend features, and tailor experiences to your preferences and gameplay style. |
Communication | Send updates about our games, respond to inquiries, and provide customer support. |
Safety and security | Detect and prevent fraud, abuse, and other harmful activities; enforce our terms of service. |
Analytics and research | Understand how our games are used, identify trends, and improve our services through data analysis. |
Legal, regulatory & compliance | Comply with applicable laws, regulations, and legal processes. |
4. How We Share Your Information
We may share your personal information in the following circumstances:
Service providers: Third-party companies that help us provide our services (e.g., cloud hosting, payment processing, analytics).
Business partners: Platform holders (e.g., Steam, Meta) where our games are distributed, subject to their privacy policies.
Legal requirements: When required by law, court order, or to protect our rights and safety.
Business transfers: In connection with mergers, acquisitions, or asset sales.
With your consent: When you explicitly agree to share your information for specific purposes.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Policy. Specific retention periods depend on the type of information and our legal obligations. You can request deletion of your account and associated data at any time.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
Access: Request a copy of the personal information we hold about you.
Correction: Ask us to correct inaccurate or incomplete information.
Deletion: Request deletion of your personal information.
Portability: Request a copy of your data in a structured format.
Objection: Object to certain types of processing.
Restriction: Request that we limit how we use your information.
To exercise these rights, please contact us at team@jamsesh.co.
7. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
8. International Transfers
Your personal information may be processed and stored in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Policy and applicable data protection laws.
9. Children's Privacy
We take special care to protect children's privacy. If you are under 18, we may collect limited information with parental consent where required by law. Parents can review, modify, or delete their child's information by contacting us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated Policy on our website and updating the effective date. Your continued use of our services constitutes acceptance of the updated Policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: team@jamsesh.co
Company: Jamsesh Limited
Location: London, United Kingdom